PRE-ORDER Item are items that are not available and/or are currently sold-out from our physical/online shop. Requests for colours and fabrics not currently available on the BLACK COFFEE site also fall under the same category and the same terms and conditions.
Pre-orders include special-order or back-orders. Placing orders in advance requires full payment from a client interested in procuring the said item/product. Please make sure you have read and understood all the conditions written here before submitting your orders.
Cancellation of pre- orders are not allowed once the order has been submitted and paid nor could it be exchanged for other items or services being rendered. All pre-orders made are considered as sold.
Pre-order items typically take two to three weeks to be manufactured. Shipment are based on the shipping schedule of our selected courier. Although we could track and trace the whereabouts of our package we cannot assure the exact date and time of its arrival. Kindly manage your expectations. If you cannot wait that long then please do not proceed with your order.
Once the products have been manufactured and received by our team you will be informed via contact number or e-mail address provided before the item is shipped.